About us

Two Decades of Delighting Clients

Feedback Market Research is a full-service research agency with a proven track record of quality work in the MENA region.

With offices across UAE, KSA & Egypt, we have been delighting clients since 2001. We believe in delivering high-quality work with data collected via our own operations teams across the markets and experienced research team that ensures clients derive maximum value from the research.

What we do?

We undertake both Quantitative and Qualitative projects and have a very capable in-house field, Quality Control, and Data Processing infrastructure. Our Qualitative team is very insights-driven with in-house moderators who have thorough knowledge of local culture and dialect which helps in better insight generation and value for our clients.

How we help our clients

We regularly conduct market research studies with various Government and Non-Government clients in the MENA region and also have regular clients from US, Europe and APAC regions. We conduct studies such as Customer satisfaction, Employee satisfaction, Mystery Shopper, Brand Health Studies, Concept tests, Campaign evaluations, Ethnographies using various methodologies such as Face to Face interviewing, Telephonic interviewing, Mobile interviewing, Focus Group Discussions, In-depth interviews, as well as provide customized solutions that may be relevant to the client.

Our sectoral expertise spans Telecom, Automotive, Pharmaceutical, Retail, Banking, Media, Government, Utilities among others.

We are also partnering with other global tech-support partners and introducing technology-based research solutions for our clients.

We cherish our long-standing partnerships with esteemed clients and look forward to building the same with you.

Contact us for getting the best ROI for your Research investments.